Store Info
Everything you need to know before ordering from Jules — shipping timing, order support, and how new drops work.
Processing Time
Please allow 2–4 days for order processing before your package ships. Processing times may vary slightly during new drops or high-demand releases.
Delivery Time
Most orders arrive within 1–2 weeks after shipment. Tracking is sent once your order is on the way.
Limited Drops
Some items are released in limited quantities and may not be restocked right away. If you see a product you want, it’s best to order before the drop sells out.
Order Support
Need help with sizing, product questions, or an order update? Reach out through the contact page and include your name and order details for faster support.
Sizing
Check the size chart on each product page before ordering. If you're between sizes, reach out and we'll help you pick the best fit before you check out.
Returns / Exchanges
All sales are final unless your order arrives with a major issue. Contact us within 48 hours of delivery if there's a problem with your order.
Bulk / Reseller Orders
Need bulk pricing? Use the Contact page and put "Bulk" in the subject line.
Not Affiliated
Jules is an independent store and is not affiliated with any brand names shown on the site.
Need Help?
Visit Contact for support, sizing help, order questions, or general store inquiries — or reach us directly: